Where can I buy tickets for the tour?
Tickets are available through this web site (preferred method) or by calling 703-200-8889. Our tickets are also available at most major hotels in the downtown Washington DC area and Northern Virginia.
What is the age limit for kids pricing?
Child fares are for children between the ages of 3 and 11. Children under 3 not occupying a seat travel for free.
I've purchased my ticket online. Now what do I do?
We will contact you either by phone or email to confirm your pick up location and time prior to your tour.
Do you pick us up at our hotel?
We do offer courtesy pick up at most major hotels in downtown Washington DC, Crystal City, and Rosslyn VA. We also pick up from Metro Center, Washington's subway system located right downtown.
We can't decide which tour. Can we purchase tickets the day of the tour?
Yes, depending on where you are staying you can purchase tickets up to 1 to 2 hours before the start of any tour.
I already purchased my tickets and now our travel plans have changed. How do I get a refund?
To be announced
Are tips included?
No. But your driver/ guide will greatly appreciate any gratuities given to them. A good rule of thumb is approximately 15% or $5.00 for the 4 hours tours and $10.00 for the all day tours per person.
What if I'm confined to a wheelchair or motorized chairs?
DC Trails, Inc is in full compliance with ADA and DOT regulations regarding wheelchair accessibility.
What about cancellations?
Refunds are issued only for cancellations made a least 3 hours prior to the scheduled tour departure time. Group cancellations must be made at least 8 hours prior to tour. Call 703-200-8889 for more details.
How much time do we spend at each attraction?
As you can expect, some landmarks are more time consuming than others so there is no set time for each attraction. Our tour guides are trained to watch how the group is progressing at each stop and can adjust the tour accordingly. Keep in mind that we have a lot of stops to make in a short time, so we do like to keep the tour moving.
What about the Smithsonian Institute? Can a stop be made there?
The Smithsonian Institution is open every day (except Christmas) and
is free of charge. It is also very large, so that is something we
recommend to do on your own, so that you can explore the things that interest you the most at your own pace.
What about translations?
Out of respect for other guest listening to the tour narration, we do not allow vocal translations during our tours.
Do you offer tours everyday?
Our tours operate everyday except July 4th, Thanksgiving, Christmas, New Years Eve, and New Years Day. Occasionally tours may be suspended for other events beyond our control. We will inform you upon your confirmation.